Returns & Exchanges
Kongamato Fight Wear Co. Exchange, Replacement, and Return Policy
Customer Service and Satisfaction
At Kongamato Fight Wear Co., customer service and satisfaction are our top priorities. We strive to provide high-quality athletic wear. In the event that the size of an item is not as expected, we offer complimentary exchanges or refunds within 30 days of the date of purchase.
Exchanges and Returns
Exchanges are free and straightforward. Returns will be adjusted based on the return shipping rates charged by our service provider.
Eligibility for Returns
To be eligible for a return:
- Your item must be unused, unwashed, and in the same condition that you received it.
- It must be in the original packaging.
Refunds
Refunds are not available for exchanged items.
Replacement Policy
All items come with a 90-day quality guarantee. If an item fails due to manufacturing defects within this period, it will be replaced at no cost.
Return and Replacement Process
- Contact us at the email address listed on our website.
- Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
- Once our team inspects your items and approves your return, you will be notified via email, and your refund will be promptly issued.
Thank you for your understanding and cooperation.